![]() Several websites claim that Shein‘s environmental rating isn’t great. The products I received were all very good quality for the price.”Ī 5-star review on Sitejabber said, “every item in my order…is good quality, shipping was fast…I am beyond satisfied with SHEIN!” Another customer who rated the company with 1 star wrote, “ I am having the worst experience trying to return the product and get my money back… Shein keeps sending me an incorrect label that will not scan at my post office.” One happy customer was pleased that the pieces “ all came in a little more than a week of time which was really nice. Shein has 3/5 stars on Sitejabber out of 3,377 reviews. One customer who rated the brand as 3 stars, wrote, “ very disappointed with the order but the customer service really helpful and professional. On Trustpilot, Shein has 2.6/5 stars out of over 23,000 reviews. This ultimately leaves things in the hands of consumers.This Shein clothing review will highlight reviews found on TrustPilot, Sitejabber, Reviewed, and Reddit, which mention the brand’s products, customer service, shipping, and more, to help give you a better overall impression of the brand. With a reality show in production and countless celebrity partnerships, Shein’s rise to the top is seemingly unstoppable. “The worry with what Shein is doing - especially with their target audience of Gen-Zers - is that it is making them think that it’s OK to pay next to nothing for an item of clothing, when the only way to have reached that price would mean exploiting people along the supply chain, from the makers to the designers,” Rebecca Morter, founder of the sustainable e-commerce site Lone Design Club, told Glossy. Though the social media app has become a space for social activism and many sustainable designers and brands to make a name, it’s now dominated by Shein content too. ![]() Yet young people make up a significant portion of Shein’s target demographic - as shown by the decision to focus marketing efforts on TikTok. Similar to Millennials, the generation is more progressive than previous age groups, as well as being digital natives, better-educated, and more concerned by climate change. This has certainly helped with the brand’s popularity, as it offers choices not often afforded to plus-size shoppers, who often end up paying the so-called ‘ fat tax’ on clothes.īut some have pointed out how incongruous Gen-Z’s love of Shein is.Ī post shared by Euronews Green (people born between the mid-to-late 1990s and 2012) are famed for their sustainable preferences and political activism. ![]() They have many products that go up to a 5XL (UK 26/US 22/EU 54), which is far beyond what high-street equivalents like H&M, Zara and New Look offer. Shein is also a rare brand (not just fast fashion, but all fashion) in catering to plus-size consumers. Exploitation and sweatshops are at the core of fast fashion: It’s time to dismantle the systemĭespite multiple designers like Prado highlighting Shein’s intellectual property theft - along with a plethora of articles and videos decrying the brand’s poor quality - the company is going from strength to strength.Īt the centre of their marketing strategy are #SHEINHAUL videos, where influencers and social media users share footage of the swathes of items they’ve bought from or been gifted by Shein.Experts call for 'total abandonment' of fast-fashion to prevent environmental disaster.Shein now represents almost a third (28 per cent) of the fast-fashion market in the US alone, and the company is rumoured to be heading towards an IPO - aka listing the company on the stock market.īut as Shein takes social media by storm, with influencers all over the world sharing their ‘#SHEINHAUL’ videos, activists and experts have been left despairing. Shein has been tagged more than three times as often as McDonald’s or Starbucks - it has tapped into the Gen-Z market better than any other brand. It is the most-mentioned brand on TikTok, far surpassing Netflix which came in second. In July 2021, the app became the most downloaded with over 17.5 million downloads across the Google Play and Apple stores. Since then the Chinese company has expanded rapidly, becoming the largest online-only retailer in the world last year. Shein (pronounced she-in, not shine, as it began as SheInside) launched in 2008, originally as a wedding dress retailer. While shocking, the hidden camera findings will come as no surprise to those familiar with the company’s human rights and environmental record.
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